Deletion Guide

How to Delete Your Account or Business

This guide provides step-by-step instructions for deleting your BizManage account or individual businesses. Please read carefully before proceeding, as deletion is permanent and irreversible.

1. Before You Delete

  1. Export your business data (CSV, Excel formats available)
  2. Download any reports you need to keep
  3. Save customer contact information
  4. Back up inventory and product details
  5. Notify team members if you're deleting a business
  6. Review your legal data retention requirements
  7. Consult with professionals if needed for tax or compliance matters

2. How to Delete a Business

⚠️ Important Warning

This action is permanent and irreversible. All business data including sales, customers, products, expenses, files, and team associations will be deleted immediately.

Note: Only the owner of the business can delete their own business.

  1. Open the BizManage app on your device
  2. Navigate to Settings
  3. Select Delete Business in the Danger Zone section
  4. Check the confirmation box to agree to the conditions of deleting the business
  5. Type the business name exactly as it appears for final confirmation
  6. The business will be deleted immediately after confirmation

3. How to Delete Your Account

⚠️ Important Warning

Account deletion removes your user profile, login credentials, all businesses you own, and all related data. This cannot be undone.

  1. First, delete all businesses you own (see steps above)
  2. Open the BizManage app on your device
  3. Navigate to Settings
  4. Select Delete Account in the Danger Zone section
  5. Check the confirmation box to agree to the terms of account deletion
  6. Type in your own email address for final confirmation
  7. Your account will be deleted immediately after confirmation

What Data Will Be Deleted

When you delete a business or account, the following data will be permanently removed:

  • Business settings and configuration
  • Sales and transaction history
  • Customer information
  • Product catalog and inventory
  • Expense records
  • Reports and analytics
  • Team relationships
  • Cart data
  • Uploaded files (images, logos, avatars)
  • Notification history
  • User profile (for account deletion)

Deletion Timeline

Here's how long it takes for different types of data to be fully removed:

Database recordsRemoved within seconds
Storage filesDeleted immediately
CDN cacheMay persist up to 7 days
BackupsRetained up to 30 days
Analytics logsAnonymized within 90 days

Important Notes

  • Team members will be automatically notified when a business is deleted
  • Deletions use PostgreSQL CASCADE to ensure complete removal of all related records
  • We cannot restore deleted data from backups—deletion is permanent
  • Some data may be retained longer if required by law (tax regulations, court orders, fraud prevention)
  • Backups exist only for disaster recovery and cannot be used to restore individual user data

Need Help?

If you have questions about deletion or need assistance, please contact our support team. We aim to respond within 3–5 business days.

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